If you watch Gabrielle Blair’s every move as intently as I do, then you’ll have noticed that she recently launched a new project, CliqueShop that launched earlier this week. Cliqueshop is a kind of group buying, coupon clearinghouse that is the kind of thing you might get if you merged a sample sale membership discount site like Gilt Group or Daily Candy’s Swirl and confined it to coupon-specific deals from vendors that appeal to the Design Mom audience.
Does it sound complicated?
Here’s how it works for the consumers: a deal is posted each week — this past week it was a deal where you could pay $10 to get a $25 gift certificate toward some organic cleaning products. Now, assuming the deal goes through, you are guaranteed a $15 profit on this purchase. But, the deal only goes through if there are 75 buyers. So the buyer has to go get some friends to join them in the purchase if they really want to get the deal. If it’s something you really want, it makes sense why you’d want to do it — you’re guaranteed a return.
For the vendors, it’s appealing because there’s a guaranteed number of people who are going to have an investment in seeing the deal going through. And if the deal doesn’t go through to a certain number of people, they don’t have to give any discounts. So there’s a good chance that they’ll get a bunch of click-throughs to their e-commerce site without actually having to extend any kind of discount to anybody. They are also likely to be on the end of a social media grassroots word-of-mouth effort if a product is particularly popular. Their return is pretty easy to see, in terms of advertising, though it does depend on how much they are paying to get this kind of placement (I tried to get Gabrielle to tell me this, to no avail — I’m guessing that, in addition to the cut she’s taking of each sale (e.g. on the coupon example above, she’s getting $10 and the coupon is costing the vendor $25), I think there’s probably a decent amount being paid to her just to get featured, but I didn’t get a chance to confirm with her so I cannot say for sure.)
For Gabrielle, the benefits are clear: she gets the price of each coupon, assuming the sale goes through. If the sale doesn’t go through because there aren’t enough buyers, then all the money is refunded to the buyers and she is out merchant fees, etc., but otherwise she gets those commissions, plus whatever she is getting from the advertiser for the placement. Smart cookie! No wonder Time just named Design Mom one of the Top 50 websites of 2010!
Update: It looks like Cliqueshop is actually some kind of affiliate program version of Groupon (though it’s unclear if it’s affiliated with Groupon or not at this point). If I were actually thorough in my reporting, I would have realized this, but luckily, my readership is smarter than I am, and they figured it out for me. So, anyway, carry on.
Monetizing the Mommyblog: An ABDPBT Personal Finance Series
This is the fifth in a series of posts on the topic of monetizing mommy blogs featured on ABDPBT Personal Finance. The models I’ll be discussing have not yet been implemented on a large number of blogs, and thus the use of them is still pretty experimental. You can try these at home, but for the love of God, please BE CAREFUL. You can read all of the Monetizing the Mommyblog posts here.
I’ve been meaning to start selling private ads here at ABDPBT for a while now (though this has really just translated into me hemming and hawing about my lackluster advertising circumstances at present, rather than taking any action to change anything). Selling your own advertising means no more hefty commissions paid to advertising networks, and it also offers advertising opportunities to small businesses that cannot afford to buy a block of ads on a larger ad network. Private ad sales also allow you to better match your audience with vendors that are likely to appeal to them.
So why are we all not selling our own ads, again? Probably because we’re not sure how to do it. Selling private ads might seem daunting at first, but there are several bloggers in the parenting and design communities who are doing it successfully on their own, right now, by using their own smarts and savvy to parlay those seemingly worthless email pitches we all routinely get into real commercial opportunities. To learn how to start selling private ads for my blog, I have recently been in contact with Gabrielle Blair (Design Mom; remember her from The Mayflower Model?), who has been doing it successfully for several years now and has a ton of information on what works and what does not work. Keep reading to discover Gabrielle’s tried and true strategies for taking control of advertising sales for your blog.
Consider Starting With A Form Of Permission Marketing.
Initially, Gabrielle was unsure if she wanted to have any advertising on her blog; she was hesitant of doing anything to upset the community she had worked hard to establish on Design Mom. So rather than rushing right in to selling sidebar ads, Gabrielle initially set up a separate page for her advertising placements:
I began by creating a separate page that I called The Marketplace. On my main page, there were no advertisements. Instead, there was a Marketplace Button with text underneath that said something like: click here for deals and discounts from some of my favorite vendors. If a reader clicked over, there were display ads from vendors that offered discounts, announced sales or offered deals.
This form of permission marketing was a good way of jumping into the game of advertising sales, because readers had a choice of whether or not they wanted to participate.
Continue To Experiment With Different Forms Of Ads.
As it turns out, the Design Mom community not seem to mind the idea of regular old display ads in the sidebar, and this is probably due — at least in part — to the fact that Gabrielle was acting as a curator for all of the ads chosen to appear on her site. She experimented with two different types of ads: 1) sidebar ads; and 2) the original Marketplace ads, which were priced at less than half as much as a sidebar ad on the front page. This model allowed her to reach vendors with different sized budgets, but most advertisers for Design Mom seemed to prefer the front page sidebar ads, and as a result she eventually stuck to an exclusive front page advertising model. Because Gabrielle is the one who best knows her blog and its readership, she is the best qualified to choose what kind of advertising model is going to work well when, where, and why — and this kind of tailoring is something you simply cannot achieve if you use a network to fill your advertising spots.
Save Your PR Pitches From Small Businesses.
When Gabrielle gets a pitch or an email from a small business, she first figures out whether or not the product is a good fit for Design Mom readers, and if it is, she saves the email address in a vendor mailing list. When she initially decided to sell ads on Design Mom, Gabrielle sent out an email about the new offering and sent it to this vendor email list full of small businesses who had already approached Design Mom. As time when by, Gabrielle says, she would update her vendor email list and “send out emails regularly, inviting vendors to advertise on Design Mom,” as well as notifying them of special deals, like lower prices for buying multiple months at once, or seasonal promotions, et cetera.
Don’t Forget About Possible Advertisers In Your Own Audience.
When Jordan Ferney (Oh Happy Day) decided to sell her own ads, she put up a post asking for advertisers. Not only will this give your readership a heads up that you’re going to be featuring ads (if you don’t do this already), it also gives the small businesspeople in your audience a chance to get in touch with you about possible sponsorship deals. You never know how many potential advertisers there may already be in your regular audience, who might already be looking for a chance at to reach your audience.
Also Save Your PR Pitches From PR Groups Into An Email Contact List, But Don’t Bother With Trying To Sell Those People Ad Space.
We are all used to the tired stories about bad PR pitches and products that are not well-suited to your website. Gabrielle figured out that those PR contacts are worth more than you might initially realize, because PR tends to work in groups. She says that, even if the product is not right for Design Mom, she knows that most PR and marketing groups represent a ton of different clients, and there’s bound to be one that is right for Design Mom. She also says that saving those contacts has proved helpful for organizing Kirtsy events, when sponsors are needed, because a “PR list is a great way to reach out and let lots of different of different brands know about sponsorship opportunities.” However, you shouldn’t waste your time trying to sell display ads to PR and Marketing people who answer those kinds of emails: for one thing, they are not usually the people in charge of buying advertising space, and also, if the company is big enough to be using its own PR company, they are probably buying big parcels of ads in chunks from larger networks and are not going to have the time to reach out to smaller companies: “they’ll want to purchase millions of pageviews over several sites via an ad network,” she says.
Allow For Time Budgeting And Tech Issues.
Along with an increased profit margin comes increased responsibility; as the private ad seller, the responsibility of finding potential advertisers, collecting payments, approving artwook, upload everything and making sure everything is working (all the time, for the right amount of time, and in the right space), all falls to you. This is a considerable addition to your workload, and Gabrielle told me that her decision to remove the Marketplace ads on her site was made in part because running two different types of advertising sections was too taxing on her time and resources. If I could figure out a good way for vendors to automatically upload and pay for discount and sale listings,” Gabrielle says, “I would offer the Marketplace page (or something like it) again. My readers liked having those discounts in one easy-to-find place.”
Keep good records.
You need to be on your toes to keep track of all of the moving pieces with a privately sold advertising arrangement. Gabrielle uses a spreadsheet to keep track of her current advertisers’ contact information, the dates of advertisement they’ve agreed to buy, if they have been billed, if they have paid their bills, and any other relevant notes.
Use Paypal for billing, if possible.
For the most part, Gabrielle uses Paypal, despite the fact that there is a fee for every transaction. She says that the fact that they keep track of everything for her saves her lots of headaches, and also means she doesn’t have to make extra trips to the bank to deposit checks.
On Pricing.
You knew I wasn’t going to let her go without asking about money, right? While I spared Gabrielle the indignity of having to reveal how much she currently gets for ad space (though I’d imagine she does pretty well, just based on her various stats and the fact that her sidebar has a healthy inventory), I did ask for some guidance on how to choose a number to quote an advertiser for ad space. If you were currently running ads through a network like BlogHer, I said, would you guesstimate how much that space is bringing in per month — say, by the inch, or per 125×125 pixels of space — and then round from there? The short answer is no:
I would hesitate basing the prices on an ad network because it’s such a different model with such completely different sponsors. A high quality, big ad network typically aims to sell ads at an average of $10 per 1000 pageviews . . . [a]nd they typically offer only huge ad buys. Meaning a vendor might have to buy at least $5000 worth or 500,000 pageviews across a several publishers in the ad network. But the publisher would only make a fraction of that sell.
Turns out I was being a lot more complicated than necessary, and also not really focusing on the difference between these kinds of ads and the ads displayed in a network:
I’ll be honest, when I started, I did in fact pick a number out of the air. I would charge $75 for a month long display ad in the Marketplace (not the front page). This was based on absolutely nothing but what I thought sounded reasonable at the time. I don’t remember how much traffic I was getting when I launched the Marketplace, so I don’t know what kind of value per pageview I was offering, but I did offer advertisers a guarantee: they could track clicks any way they preferred and if they weren’t happy with the results after the first 5 days, then I offered a full refund and simply removed the ad.
Turns out the only way to really figure this stuff out is to experiment. Gabrielle said that she would gauge how well she was priced based on responses to her email inquiries: if she wasn’t getting much response, then she knew her prices were too high. Now that she has repeat customers, she has been able to keep her prices pretty constant, and are well-priced or the small vendors that make up her advertiser base.
How would Gabrielle go about pricing ad space for a blog that has not done private ad sales before? She says to put yourself in the shoes of a small business or an etsy shop owner:
How many sales are you expecting to make off the ad? Or how much traffic are you expecting to get? What would seem like a reasonable price to receive that much traffic?
Gabrielle emphasizes the fact that, when you sell ads yourself, you can afford to give the advertiser a much better price per pageview than a big network would (while you’re still keeping a profit), so that even if it’s appearing on less pages, you’re getting a much better deal for each view. Also, by selling your ads yourself, you’re ensuring that every page view is used — a large ad network might not be able to fill all of your page views ([cough.] BlogHer, I’m looking ruefully in your direction.) When you sell your own ads, you’re making sure that space is always filled. Sounds like a good plan to me. Any takers?
Monetizing the Mommyblog: An ABDPBT Personal Finance Series
This is the first in a series of posts on the topic of monetizing mommy blogs that I’ll be featuring on ABDPBT Personal Finance. The models I’ll be discussing have not yet been implemented on a large number of blogs, and thus the use of them is still pretty experimental. You can try these at home, but for the love of God, please BE CAREFUL.
Design Mom’s Big Move
The Mayflower Model for monetizing the mommy blog was first developed by Gabrielle Blair of Design Mom in the Spring of 2009, when she managed to match a brand to her readership and the circumstances of her life at the time. Blair pitched a deal to the moving company Mayflower that would exchange their sponsorship of a cross-country move for a certain number of placements within the content column of the Design Mom blog. These placements would be made via a series of posts documenting the Blair family’s move across the country, which was expected to figure heavily into the content of the blog, regardless of which moving company was ultimately used. This was a particularly elegant use of product placement, and if you go through the various posts documenting the move, you can see that the placement is woven pretty expertly into the tapestry of the blog, with little change to the typical, expected content.
Blair says that the deal she ended up brokering with Mayflower was “purely a trade” for services rendered based on “what a cross-country move would cost for a family of my size,” rather than an exchange of a flat fee. I asked Gabrielle for specifics of the deal, and she said that she researched the price of a move, and then came up with a social media plan valued at that same amount. The plan “included specific instances I would write about or mention Mayflower (either in posts or tweets).” The key to this arrangement working, both for Mayflower and for the integrity of the Design Mom brand, was that Gabrielle made sure to specify only those instances where she knew she could refer to Mayflower without altering the site’s content: “For example, when they came to take measurements. When they came to box things. When they were on the road and called to check in on progress.” I asked if Mayflower requested any type of graphical ad or sidebar placement in exchange, and she told me that, as part of the trade, she had also offered Mayflower, “some ad space in my sidebar for a specific amount of time.”
Blair approached Mayflower for various reasons, not the least of which was the fact that Mayflower has the best logo and most aesthetically appealing look to them, which made it a natural choice for her blog (which deals with aesthetically pleasing presentation and design). Also, Mayflower had a wholesome reputation that fit the demographics of the Design Mom readership, and they had made themselves accessible by including a number for the company’s public relations representative on their website. Mayflower was able to move fast — the announcement of the move was at the end of March, and the move was to take place at the end of April, so Mayflower’s prompt response to Blair’s inquiries facilitated the choice.
The whole move, from the initial consultation, the progress of her packing to the final day in her old home to the day that all the furniture arrived was documented in the content column of Gabrielle’s blog, and Mayflower was mentioned in each of these instances, because of course they were part of her life at that point in time, so references to the brand were not forced, but rather the natural result of her experience with the brand.
This Is A Placement, Not A Sponsored Post
The thing that makes the Mayflower Model different from a garden variety sponsored post is that Design Mom’s content was not altered in any way in order to accommodate the inclusion of a brand. She was moving, and whatever moving company she hired was going to end up within the text of the blog. So getting Mayflower to sponsor just meant that there would be a brand name attached to references to the movers, as opposed to just generic mentions of “moving guys” or whatever.
With a sponsored post, a company is paying to have a post written specifically about their product, which is more awkward and really a lot less valuable, because it usually results in content that readers do not have much interest in reading. To see the difference, juxtapose the comments on this sponsored post about Crystal Light with the comments on the posts at Design Mom — the comments on the sponsored post is devoid of intelligent reflections about the brand, or any kind of positive reflection on the brand beyond, “Yes! I’m going to drink more water!”, whereas the other is filled with heartfelt sentiments and readers reminiscing about their own moving experiences, saying that they love Mayflower or that they plan to use Mayflower when they have to move. It’s tough to argue that this isn’t very successful advertising.
Most important to note here is that This deal was brokered by Gabrielle herself.She went to Mayflower’s PR department with information about her blog and the people who read it, and showed them why it would be worthwhile for them to deal with her, and how her readership was already a good fit the brand. She did not wait for a brand to approach her, and this is an essential thing to note because the brands that are good for you are not probably going to come to you. Because they are not going to know your readership, and they are not going to know where you are. Nobody knows your readership better than you do, so you have to make the placement opportunity happen, rather than wait for it to come to you.
What About Disclosure?
Does having a sponsor like this require that we tell people we are being paid in these instances? This situation reminds me a lot of a product placement within a television show or a movie in that, even without a direct statement of the relationship between the blogger and the brand, it seems like we might get to a point where we understand that any placement is a paid endorsement. Then again, I mention brands on my blog all the time, and I’ve never been paid to do so. Design Mom’s deal with Mayflower took place long before the FTC policy went into effect, anyway, but it seems to me that if movies don’t have to advertise to you that a product is featured because of a monetary deal, why should a blogger?
And does it matter, really, if a brand pays? Would we feel better to know, up front, that the brand name is going to be mentioned because it’s a sponsored move? In theory, I want to know this, but in reality, I’m not sure I care, as long as I’m still able to buy the idea that the product placement is coming from a genuine place — like, this is a company I would have used anyway, and I’m genuinely happy with their service. Gabrielle told me that, were she to do it again, and given the new FTC regulations, she would be more explicit about the nature of the relationship between herself and the sponsor: “I would probably build the disclosure around a campaign idea (something like: Moving is hard. Moving with kids is even harder. Mayflower is helping making it easier . . . ) and then include that with each post.”
Still, even without an explicit, up front disclosure, the reception of the Mayflower campaign seems to have been overwhelmingly positive — there was only one negative comment throughout the whole campaign from an (of course) anonymous commenter, and many of the Design Mom readers were forthcoming in their praise of Mayflower in the comments. This is no doubt due to the seamlessness of the placement, the quality of the brand, and the fact that, as Gabrielle noted, “I’ve built my blog (Design Mom) to be very positive, G-rated site. I don’t write things that encourage controversy. So readers don’t arrive at my site ready to argue.”
I have to imagine that Mayflower was happy with the placement, given the fact that they feature links to all of Gabrielle’s posts on the social media section of their website. They also asked Gabrielle to be a part of their Moving Tips podcast to give readers tips on moving across the country. UPDATE: I spoke to Carl Walter, Mayflower’s in-house PR representative, and he gave me a statement about Mayflower’s experience working on this campaign. It’s definitely positive, and here’s the sound bite takeaway:
It’s often difficult for the Mayflower brand to communicate the raw feelings that people face when moving. Gabrielle and her readers beautifully captured these dynamics in the blog posts and comments. The most exciting part of this endeavor was seeing a community of people come together to share their moving experiences, and Gabrielle helped facilitate that conversation.
In other words, the blog placement accomplished something that could not be accomplished in any other medium. Pretty high praise. You can click here to read the statement from Mayflower in its entirety.
Where Is This Mayflower Model Likely To Work?
This all took place between April and July of 2009, and at the time, Design Mom had between 170 and 200K pageviews per month (according to quantcast). That’s with a readership of about 35K people per month, which means that each visitor is staying on her site for about five page views. At present, there are about 8,000 subscribed readers of Design Mom in Google Reader alone, so she clearly has not only a substantially sized readership, but also an engaged readership. People are not just reading Design Mom, they are subscribing, they are going to multiple pages, either to read more content or to comment, and then they check back to see the comments of other people. These kind of stats suggest not only popularity, but also the presence of a community, and this is an important distinction, because what is really valuable when it comes to online monetization is influence, and influence is not always directly translated into number of page views. For example, if you get a bunch of search engine traffic, you might have a ton of both people and pageviews on your site, but these are all people who are just passing through — they are not going to take your recommendation on things, necessarily. You have virtually no influence. Design Mom has healthy traffic on her site, but she also has a lot of influence with her readers, and that is why she was attractive to a large company for a deal like this.
But you don’t necessarily have to have that amount of traffic to be attractive to a sponsor in this capacity. When thinking about how to match your blog’s readership to a brand, you also want to take into account the size of a company. There might be a smaller business that is interested in working out a placement deal with you, or a barter exchange of some kind. If your blog has some kind of local focus, then you might want to look at businesses and services that thrive on a local customer base. The main way to pitch yourself to any of these businesses is to draw up a picture of your readership, including not only stats but also what kind of people it includes — are they married? do they have kids? are they college educated? what do they like to do in their free time? what kinds of movies or tv shows do they watch? etc. This is the best way to show a brand that you’ve got an audience that shares some ground with their ideal customer. It’s not always about numbers, it might also be about being a good fit.
I think the main thing you want to take into account in any attempt at using the Mayflower Model is that the integrity of your own brand must not be compromised by the deal. You need to think about things from the perspective of your readers: will they be interested in this brand? Is the nature of the brand engagement going to annoy them? Or is it going to be something that sort of fades into the background and kind of whispers at them, without drawing too much attention to itself? And, don’t forget, you’ve got to ask for what you’re worth — don’t agree to do this for a can of air freshener.
You know what the world needs more of? Social media consultants! AWESOME. Anyway, if you need help with your blog, you know, hire me if you feel like it.
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